Refresh the page and make sure your account has sufficient funds for the purchase, and that the item you want to buy has not been reserved or is being purchased by someone else. If you were able to buy the item but cannot withdraw it for reasons beyond your control, you can cancel the purchase. A "Cancel" button will appear on the item, after which you will be asked to select a reason for cancellation.

You can cancel a purchase if an error occurred during the item transfer to your game account (see the article "An error occurred during purchase. What should I do?"). Please note: if the error was caused by you, the deal is considered unsuccessful and your buyer rating may decrease.

Normal delivery is a method of transferring an item where the buyer and seller interact directly through chat. The process works as follows:

Normal delivery is used in situations where automatic transfer is impossible or inconvenient, for example if: